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How do you cancel automatic subscription renewal?


dilydily
Registered User
Joined: 03/14/20
Posts: 1
dilydily
Registered User
Joined: 03/14/20
Posts: 1
04/22/2021 11:17 am

My subscription was automatically renewed on 03/24/21 without any notification and charged $99 to my credit card.

I tried to write a message through customer support page to ask for a possible refund (since I haven't used this website for several months and do not plan to do so in the future) and cancel my automatic subscription renewal.

But the webpage keeps giving me an error message (that I do not have access...??).

How should I proceed with in this situation?

BTW, I live overseas and making a phone call is a bit problematic.


# 1
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,587
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,587
04/22/2021 6:27 pm

Simply email support@guitartricks.com and they will be able to help you with a cancellation and refund.


If you have any questions, comments, or concerns, please contact us.
# 2
mickey942011
Registered User
Joined: 05/24/19
Posts: 1
mickey942011
Registered User
Joined: 05/24/19
Posts: 1
06/06/2025 4:34 pm

Stop my subscription now and refund this .month 


# 3
john of MT
Registered User
Joined: 10/08/09
Posts: 1,547
john of MT
Registered User
Joined: 10/08/09
Posts: 1,547
06/06/2025 10:29 pm
#3 Originally Posted by: mickey942011

Stop my subscription now and refund this .month 

See the post immediately above yours.


"It takes a lot of devotion and work, or maybe I should say play, because if you love it, that's what it amounts to. I haven't found any shortcuts, and I've been looking for a long time."
-- Chet Atkins
# 4
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,587
Guitar Tricks Admin
Full Access
Joined: 09/28/05
Posts: 3,587
06/10/2025 4:12 pm
#3 Originally Posted by: mickey942011

Stop my subscription now and refund this .month 

Hi Mickey,


 


Our email has changed, you can contact us at admin@guitartricks.com


If you have any questions, comments, or concerns, please contact us.
# 5

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