I can log in to the website, but not the app and not support. I'm using the same password, but the app and the support feature reject it even though the website accepts it. Anyone have any idea why that's happening?
Login issue
# 1
Thanks for calling this out. We had some issues yesterday and we're still investigating. We also sent you an email for more info.
Billy
If you have any questions, comments, or concerns, please contact us.
# 2
# 3
Same problem here. The website home page is broken. All I get is the message "OOPS! PAGE NOT FOUND".
# 4
Hi jaynaypeaceful, and rpgarrett75703
Please send us an email at admin@guitartricks.com so that we can collect information about your accounts and devices you are using. Thanks!
If you have any questions, comments, or concerns, please contact us.
# 5
Absolutely nearly impossible to log-in on a cob
nstst
Constant log-on issues. Won’t be renewing anymore
# 6
#6
Originally Posted by:
juswak
Absolutely nearly impossible to log-in on a cob
nstst
Constant log-on issues. Won’t be renewing anymore
Log in issues have been ongoing for well over a month.
Long Live Rock!
# 7
I wonder what, if anything, is common to the failed log ins. Here in rural western MT and connected by DSL provided by my phone company I never have log in issues.
"It takes a lot of devotion and work, or maybe I should say play, because if you love it, that's what it amounts to. I haven't found any shortcuts, and I've been looking for a long time."
-- Chet Atkins
-- Chet Atkins
# 8
Hi All,
Because logging in requires personal information, there is not much we can do for you on the forum. You will need to reach out to us over at admin@guitartricks.com so we can troubleshoot any issues and reset any passwords. Thanks!
If you have any questions, comments, or concerns, please contact us.
# 9